PRIVACY POLICY
Parcel & Company (“Parcel & Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Parcel & Company website or use our services.
I. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide, including:
Full name
Email address
Phone number
Billing and shipping address
Company name
Payment information
Account login credentials
Customer support communications
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Referring URLs
Website interaction data
Cookies and analytics data
2. How We Use Your Information
Data will NOT be shared with parties outside of Parcel & Company for mobile opt in or email. SMS consent phone numbers are not shared with third parties or affiliated parties for marketing purposes.
We use the information we collect to:
Provide and manage our services
Improve website functionality and user experience
Personalize content and recommendations
Process payments and prevent fraud
Maintain security and monitor unauthorized activity
Comply with legal obligations
Send promotional or marketing communications (where permitted)
3.Cookies and Tracking Technologies
Parcel & Company may use cookies, pixels, analytics tools, and similar technologies to:
Remember user preferences
Improve website performance
Analyze website traffic
Measure marketing effectiveness
Deliver relevant advertising
You may disable cookies through your browser settings; however, some features of the website may not function properly.
4.Legal Requirements
We may disclose information when required to:
Comply with applicable laws or regulations
Respond to legal requests
Protect our rights, property, or safety
Prevent fraud or misuse
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce our agreements
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Object to certain processing activities
Withdraw consent for marketing communications
Request a copy of your data
To exercise your rights, please contact us using the information below.
Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the Parcel & Company website and services. By accessing or using our website, you agree to be bound by these Terms.
SMS Terms and Conditions
By opting in to receive SMS messages, you agree to the following:
1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.
2. Types of SMS Communications
By opting in, you may receive SMS messages related to customer care.
3. Message Frequency
Message frequency may vary depending on the type of communication.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.
5. Opt-In Methods
I am verbally asking the customer for their consent to receive SMS messages as a method of communication. This opt-in allows us to send important updates, such as support ticket confirmations, service notifications, or follow-ups, directly to their mobile device. By obtaining verbal consent, we ensure the customer is aware of and agrees to receive messages via SMS, in compliance with communication and privacy guidelines.
6. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at 404-228-8881 or connect@theparcelandco.com
7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at 404-228-8881 or connect@theparcelandco.com
8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy
www.theparcelandco.com/policies-and-conditions
Message frequency may vary depending on the service.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved in the courts located within Georgia, USA.
Contact Information
For questions regarding these Terms & Conditions, please contact:
connect@parcelandco.com