PRIVACY POLICY

Parcel & Company (“Parcel & Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Parcel & Company website or use our services.

I. Information We Collect

We may collect the following categories of information:

Personal Information

Information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company name

  • Payment information

  • Account login credentials

  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Referring URLs

  • Website interaction data

  • Cookies and analytics data

2. How We Use Your Information

Data will NOT be shared with parties outside of Parcel & Company for mobile opt in or email. SMS consent phone numbers are not shared with third parties or affiliated parties for marketing purposes.

We use the information we collect to:

  • Provide and manage our services

  • Improve website functionality and user experience

  • Personalize content and recommendations

  • Process payments and prevent fraud

  • Maintain security and monitor unauthorized activity

  • Comply with legal obligations

  • Send promotional or marketing communications (where permitted)

3.Cookies and Tracking Technologies

Parcel & Company may use cookies, pixels, analytics tools, and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze website traffic

  • Measure marketing effectiveness

  • Deliver relevant advertising

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4.Legal Requirements

We may disclose information when required to:

  • Comply with applicable laws or regulations

  • Respond to legal requests

  • Protect our rights, property, or safety

  • Prevent fraud or misuse

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent for marketing communications

  • Request a copy of your data

To exercise your rights, please contact us using the information below.

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Parcel & Company website and services. By accessing or using our website, you agree to be bound by these Terms.

SMS Terms and Conditions
By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.


2. Types of SMS Communications


By opting in, you may receive SMS messages related to customer care.

3. Message Frequency

Message frequency may vary depending on the type of communication.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.


5. Opt-In Methods


I am verbally asking the customer for their consent to receive SMS messages as a method of communication. This opt-in allows us to send important updates, such as support ticket confirmations, service notifications, or follow-ups, directly to their mobile device. By obtaining verbal consent, we ensure the customer is aware of and agrees to receive messages via SMS, in compliance with communication and privacy guidelines.


6. Opt-Out Instructions


You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at 404-228-8881 or connect@theparcelandco.com

7. Help


If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at 404-228-8881 or connect@theparcelandco.com


8. Additional Options


If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures


Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy
www.theparcelandco.com/policies-and-conditions
Message frequency may vary depending on the service.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the courts located within Georgia, USA.

Contact Information

For questions regarding these Terms & Conditions, please contact:

connect@parcelandco.com